In a world where smartphones are sacrificing their charging adapters in a bid to save the planet if we skip another purchase of an entire phone, that should definitely make a difference. Well, Samsung has come up with a restructure in its device protection plans, that might actually help you save the planet, and probably some cash as well. Although there’s a price hike in the plans too. Last year, the company introduced unlimited cracked screen repairs on Galaxy S23 for just $29.
Unlimited battery replacement under certain circumstances
Currently, Samsung offers a one-time battery replacement as part of its Samsung Care+ device protection plans. Notably, it only covers mechanical failures and not the gradual battery health degradation that all products with batteries have to go through.
Without external damage to the components, it’s generally the battery that convinces you to get an entirely new product. Well, from May 1st, those who are a part of the Samsung Care+ or the Samsung Care+ Theft and Loss plan, will be able to opt for a free battery replacement under certain circumstances.
The battery capacity will need to be less than 79%, according to the company’s diagnostic test. Additionally, the phone opting for the battery replacement should not have any external damage.
“Samsung will include Unlimited Battery Repair for eligible devices*, that exhibit a charging capacity below 79% as indicated by a diagnostic test, as a new feature to the Samsung Care+ with Theft and Loss and Samsung Care+ device protection products.” The company adds “Customers will be eligible for Unlimited Battery Repairs without additional damage to the covered device being present.”
For many people having no issues with the display, cameras, or processing capability of their old phone, the free battery replacement (except for the cost of the protection plan) may serve as an alternative to a new purchase. Notably, the repair option will be available through both walk-in or mail-in repair.
Samsung Care+ plans will cost you an extra $2 as a trade-off
Starting from May 1st, 2024, both the Samsung Care+ and the Samsung Care+ Theft and Loss plans will see a price increase of $2 as a trade-off.
“Payment of the monthly charge on your first billing cycle on or after May 1 2024 will serve as confirmation that you accept these changes and that you wish to continue,” the company notes. And if you wish to opt out of the program, you can just contact a Samsung Care+ representative.
