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NJ Transit one-way tickets will expire after 30 days starting this summer – NorthJersey.com


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New Jersey Transit will be implementing a new policy regarding one-way tickets and Flexpass effective July 1, according to an announcement from the company.

Here are the details of the updated policy.

One-way tickets

Starting on Monday, July 1 all NJ Transit one-way tickets, including both printed and digital, will have a 30-day expiration period. Tickets will remain valid for 30 days after and including the date of purchase.

All one-way tickets purchased before July 1 will expire on July 31 regardless of the original date of purchase.

Flexpass

Flexpass, which provides 20 one-way tickets between one origin and one destination station at a 20% discount will be discontinued on July 1. The last date to purchase a Flexpass will be June 30.

Flexpass is valid for 30 days from and including the date of purchase.

There will be no changes to the existing refund policy, which currently states that NJ Transit does not issue refunds for one-way tickets, round-trip tickets or Flexpass purchases.

“We understand this change may require adjustments, and we are here to assist you,” says NJ Transit. “Thank you for choosing NJ Transit. We appreciate your cooperation as we implement this new policy.”

For additional information about how the new policy may affect your travel plans or for assistance with any questions you can visit njtransit.com/fares or contact the customer service team at njtransit.com/contact. Customers can also call NJ Transit customer service at 973-275-5555 between 8:30 a.m. and 5 p.m. for more information and language assistance.



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