After an organization settles into its operations, with a solid understanding of its tasks and needs, there might be a mindset of “If ain’t broke, don’t fix it” when it comes technology.
At least, this might be the case until a new platform or solution emerges that promises to revolutionize an aspect of the business.
What happens if an organization feels the need to move to new tech that will require significant investment and other internal changes? How do the operational and tech sides of the enterprise assess their needs and concerns, then share those perspectives over the fence?
In this “Breaking Bread” session, Josh Mason, CTO of RecordPoint, and Katie Klein, vice president of marketing for Comcast Business, discuss pain points of introducing new technology to legacy operational needs.