COVID-19

When it comes to smartphone warranties, usually once the stated period of cover has passed, that’s it. But in these most unusual times, thanks to the COVID-19 lockdown, Huawei, Honor, Realme, and OnePlus have announced that they are extending their warranties by up to three months, which is great news for their customers.

First up is Huawei who is extending warranties that have expired or are expiring between March 21st and June 21st until June 30th for customers in South Africa, UAE, and Qatar, applying to all Huawei consumer products.

Next up is Honor who has extended warranties that have finished or are finishing between March 21st and June 21st until June 30th on its products sold in India. Something to remember with this is that, in accordance with India’s lockdown period, all Huawei and Honor servicing facilities will be closed until April 14th.

OnePlus is extending all warranties until May 31st for devices whose warranties expiring between March 1st and May 30th with replacement periods also extended from 15 to 30-days. If you live in Europe or North America, you can ship-in your device for repair with free shipping offered there and back. The company is also said to be working on a pilot program in North America and Europe offering a backup device if your handset needs to go in for repair.

Realme (India) has also announced that device warranties expiring between March 20th and April 30th will be extended until May 31st with the replacement period for purchases made between March 15th and April 30th being increased to 30-days. In Europe, refund and replacement periods have been extended to two months.

We are still waiting to see if other brands such as Samsung, LG, Sony, and OPPO follow suit in extending their warranties and or replacement periods during the COVID-19 lockdown, but we’ll update the post as and when we hear something.

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He’s been an Android fan ever since owning an HTC Hero, with the Dell Streak being his first phablet. He currently carries an OPPO Find X2 in his pockets, a Galaxy Tab S5e in his backpack, and thinks nothing of lugging a 17-inch laptop around the world. When not immersed in the world of Android and gadgets, he’s an avid sports fan, and like all South Africans, he loves a good Braai (BBQ).






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