News 13’s investigative team is working to answer your questions about the coronavirus pandemic and its impacts on Western North Carolina.

“Will there be any assistance for families in rural areas with no internet when it comes to remote learning?” a viewer asked News 13’s I-Team Coronavirus Help Desk.

A Jackson County school district spokesperson tells News 13 there are multiple options for students with limited internet access.

“There are several ways for students who have limited internet access in Jackson County to successfully participate in remote learning,” the spokesperson said. “A laptop or iPad will be provided for any student who needs a computer. We have created Wi-Fi zones outside each school and at several public locations around the county. A limited number of mobile hotspots are also available for students who live in areas with cellular service. Students who have no internet access at all can receive lesson materials on flash drives or paper copies can be picked up at school or sent through the mail.”

CORONAVIRUS INFORMATION CENTER: TRACK THE LATEST DEVELOPMENTS, IMPACTS, AND HEADLINES ABOUT THE PANDEMIC HERE

You can submit your questions to Iteam@wlos.com. News 13’s Jennifer Emert, Lauren Brigman and Karen Zatkulak will work to get an answer for you.





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