Google had recently announced that starting next year it is doing away with the web interface for Google Pay and is redesigning mobile apps for both iOS and Android devices. The company also told subscribers that, apart from killing the web version, it will start charging a fee of 1.5% on transfers done through debit cards.

While users in India seldom used the web platform, it was the news about having to pay to transact that left many feeling hard done. For, the Google Pay app was one of a handful that saw robust growth during the Covid-19 led lockdown phase. Thus, it was no surprise that each time a service becomes chargeable, consumers react. 



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