Facebook avatars arrived on the US version of the site last week, sometime after the rest of the world. While many people have already taken advantage of the new feature, several have found themselves unable to create the personalised emojis.
Why can’t I get Facebook avatars?
Facebook avatars are the Facebook app’s answer to Bitmoji, which allow people to create cartoon-like emojis of themselves.
They came to the UK and the rest of Europe in April after debuting in New Zealand and Australia earlier in the year.
While millions of Americans have swiftly created an avatar, others have had difficulty due to some technical hitches.
According to Fidji Simo, head of the Facebook App, everyone should have access to the avatars.
To access the feature, people should click on the three horizontal bars in the top right of their phone screen before selecting “see more”.
However, some users posting on social news site Reddit saying they don’t have the option.
One poster said they could click on it, but nothing happened, and other users responded with their fixes.
Facebook Avatars follow in the footsteps of Bitmoji, a creation of technology company Bitstrips, which allowed people to create an emoji of their own likeness.
Much like the Snapchat feature, Avatar allows people to create cartoonish figures which closely resemble them.
Creators can customise their skin colour, hair, eyes, clothes and more as part of the new feature, and use the completed characters in their Facebook interactions.
They can use them alone or as stickers in comments and posts.